Meetings & Education

2016 Summer Education Sessions

 

Free Summer Education Opportunities

 

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Please join your NCBA colleagues this summer in either Portland or Seattle for a day, or two, of learning, sharing and networking. These sessions are NOT for managers only, so please encourage your staff to attend! We’ll be offering two sessions in each location, one day focused on Course Materials and one on General Merchandise. You may sign up for one or both days.


Course Materials Session Agenda:
- Customer service (return policies, web order fees, shipping costs, buyback programs, problems and solutions)
- Staff management (staffing levels, training, motivating for performance)
- Marketing (how to tell the textbook/buy back story to promote program and grow/retain customers)
- Update on OER and Inclusive Access from our stores
- What’s next in Course Materials?


General Merchandise Session Agenda:
- Show and tell and new trends in GM
- Buying best practices (inventory and turn goals, vendors, markdowns)
- Merchandising & promotions
- Staff management (staffing levels, training, motivating for performance)
- Open discussion

Oregon Sessions – Lewis and Clark Bookstore

http://books.lclark.edu/


July 27, Course Materials 9:00am – 3:00pm
July 28, General Merchandise 9:00am – 3:00pm


Location: The Lewis and Clark Bookstore is located on the lower level of the Templeton Campus Center, noted as building 36 on the campus map: http://www.lclark.edu/visit/directions/maps/campus_overview/

Directions & Parking Information:
http://www.lclark.edu/visit/directions/maps/campus_overview/
http://www.lclark.edu/visit/parking_and_transportation/

The cost for each session (day) is $15 and will cover lunch. Please bring payment to the event with you.
To Register: Call or email NCBA Education Chair Lara Konick @ lkonick@uw.edu or 206-633-6608.

Seattle Sessions - University Book Store at University of Washington

http://www.bookstore.washington.edu/home/home.taf?


August 3, Course Materials 9:00am – 3:00pm
August 4, General Merchandise 9:00am – 3:00pm


Location: University Book Store is located at 4326 University Way NE, Seattle, WA 98105


Directions & Parking Information:
http://www.bookstore.washington.edu/_services/services.taf?page=locations&store=udistrict

Parking is available in the lot behind the store. Parking validation will be provided at each session.

The cost for each session (day) is $15 and will cover lunch. Please bring payment to the event with you.
To Register: Call or email NCBA Education Chair Lara Konick @ lkonick@uw.edu or 206-633-6608. 

http://www.bookstore.washington.edu/home/home.taf?